Shared Experiences Helpline

Our Shared Experiences Helpline supports parents who are experiencing specific difficulties, problems, worries or other issues during pregnancy, birth and early parenthood by putting them in touch with someone who personally understands.

If you or someone you know needs the support of the Shared Experiences Helpline, call 0300 330 0700 on Monday - Friday from 9am – 7pm. You can leave a message outside of these hours and someone will call you back.

When you call the Shared Experiences Helpline, our enquiries team will put you in touch with a volunteer who has gone through a similar experience and is able to offer understanding and a listening ear. Callers are also given details of other relevant charities or support organisations who may be able to help.

What have callers said about the helpline?

‘It was very useful. I found it reassuring to know that things would pass. I felt very isolated and I just wanted to know that other people had been through it and sharing it with someone else who had been through it was very very helpful. My life is a 100% better now, its dramatic; I hadn’t noticed the change until I actually look back. I used to struggle to talk about it and feel down after I had spoken about it. I now have a full-time job and my daughter is amazing.’ (PND sufferer).

‘Contacting the line helped me emotionally and took a lot of stress out of the pregnancy. I think it was reassuring for my partner because it helped me and gave me an outlet somewhere else so it helped him. She gave me the reassurance that you can come out of the other side.’ (Erythromelalgia sufferer).

Would you like to volunteer for the helpline?

If you’ve had a challenging experience during your pregnancy, birth or early parenthood and would like to volunteer so that you can help us to make a difference to parents who really need us, email enquiries@nct.org.uk.