Helplines

For useful information and support during pregnancy and birth, please call one of our telephone helplines or use our online service. Our services are provided by a small team of trained and experienced NCT workers.

If you find our helplines useful, please support them by donating to the NCT. Your donation will help the NCT to support other parents just like you.

Please speak to your doctor or health professional if you are concerned about your health; your child’s health; have questions about fertility; becoming pregnant, knowing when you are pregnant; miscarriage; medical issues; or immunisation. You may also want to contact the 24-hour NHS Direct helpline for nurse advice on 0845 4647 (England), 08454 242424 (NHS 24 Scotland).

Pregnancy & Birth Line - 0300 330 0772

9am to 8pm, Monday to Friday.

You can call our Pregnancy & Birth Line if you have questions about issues relating to your pregnancy or birth, or if you want to chat about your experiences with a fully qualified antenatal teacher.

Breastfeeding Line - 0300 330 0771

8am–10pm, seven days a week.

Call our Breastfeeding Line to talk to a qualified breastfeeding counsellor for information and support to help you breastfeed successfully.

We can also help if you are using formula or want to switch from formula to breastfeeding or breastfeeding to formula. If you have questions about starting your baby on solids or on stopping breastfeeding when the time comes we can help.

Postnatal Line - 0300 330 0773

9am-1pm, Monday to Friday.

You can call our Postnatal line to speak to one of our postnatal leaders if you have any questions about life with a new baby.

Shared Experiences Helpline - 0300 330 0774

Tuesday, Wednesday and Thursday, 9am – 3pm.

Speaking to someone else who understands what you are going through can be a lifeline. Our helpline is run by volunteers who have had challenging experiences of pregnancy, birth and parenthood and can provide a listening ear and support for you.

Topics include early miscarriage, postnatal depression, bereavement, stillbirth, disability, behavioural problems, sleep issues, colic, health problems and pregnancy after infertility. All calls are welcome.

Enquiries Line - 0300 330 0770

9am–5pm, Monday to Friday.

You can call our enquires line or email us with any query about the charity or what we offer. If you are having difficulty finding your local NCT branch or have any questions about getting involved we would be delighted to help.

If you are seeking advice on a potential employment rights grievance connected with your pregnancy please press 5 and you will be diverted at no extra charge to a confidential helpline provided by Russell Jones & Walker Solicitors.

Ask our experts

You can also submit a question to our panel of qualified NCT workers who are there to help you with queries about your pregnancy, birth, caring for your baby or your feelings as you adjust to becoming a mum or a dad.

On average it costs the charity £2.35 to deal with each call. Would you like to make a donation to support our work or get involved in other ways?