All our services are routinely monitored and evaluated in-house by an experienced  Research & Information Team, using external freelance expertise where necessary or appropriate. These include services provided in partnership with other organisations or those commissioned via the NHS or children’s centres. 

All new services launched by NCT are assessed for feasibility and acceptability to enable the service and systems to be improved. Both quantitative and qualitative methods are used to monitor and quality assure our services.  All proposals for evaluation and monitoring are scrutinised methodologically and ethically by external researchers from academic institutions.

Published evaluations include

Preparing for Birth and Parenthood: report on first-time mothers and fathers attending NCT antenatal courses (2011)
Supporting new mothers: an evaluation of NCT's Early Days courses (2011)
Breastfeeding Peer Support Project (2009)
Breastfeeding support on line: an audit of callers to the NCT Breastfeeding Line and phone survey of mothers' experiences (2009)
An NCT report on antenatal drop-in sessions held at Styal Prison (2009)
Preparing for birth: what do parents think of antenatal education at Birmingham Women's Hospital (2007)