Pregnancy and birth are amazing journeys but many new parents find feeding their baby more challenging than expected.  With our new online service you can book dedicated, virtual support from an NCT breastfeeding counsellor.

Breastfeeding counsellor supporting a mother with feeding

When it comes to feeding - however you decide to feed your baby - we know how physically and emotionally challenging it can be. It can take time to feel confident about feeding your baby. NCT breastfeeding counsellors can offer the additional support you may feel you need.  This new online paid service offers up to an hour and a half of dedicated support.  So your breastfeeding counsellor has time to observe a feed (if the time is right for your baby), to support you and answer all your questions.

NCT breastfeeding counsellors do not offer medical diagnosis of issues or medical intervention for example frenulectomy (tongue tie snip).

Find an NCT breastfeeding counsellor offering this service

This is a new offer currently running in the areas listed below. If you live in these areas, NCT are offering the opportunity to book and pay for a virtual visit with your friendly local breastfeeding counsellor. As this service is delivered online our breastfeeding counsellors may be able to support you even if you live further away.  Contact them directly to find out more.  We recommend you choose the contact in the area nearest to where you live.  We aim to get back to you as soon as possible, usually within 48 hours.  Please phone the Infant Feeding Line on 0300 330 0700 (option 1) if you need urgent support.

There may also be NCT breastfeeding support that you can access free of charge in these areas.  Use the local activities finder to find out more.

If you have general questions or comments about this new service please contact

What to expect

Qualified counsellors

NCT has been supporting families through the transition to parenthood for 40 years.  Our breastfeeding counsellors have had extensive NCT training and offer skilled, parent-centred support.  They are evidence-based, unbiased and commit to keeping their knowledge and skills up to date. 

All forms of feeding

Your breastfeeding counsellor can support you and your family with breastfeeding, expressing, mixed feeding, stopping breastfeeding, formula feeding or introducing solid foods.

Practical and emotional support

Your breastfeeding counsellor will make use of person-centred counselling skills, bringing thoughtful and empathetic support to you and your family.  This includes listening to you without judging or criticising and offering information and suggestions. She will provide relevant information that you may find helps you to make informed decisions when feeding your baby.