NCT response to the Friends and Family Test data on Maternity Services

Released on: 30 January 2014

In response to the Friends and Family Test data on Maternity Services, Belinda Phipps, Chief Executive, NCT, says:

“Listening to women and their partners has driven maternity improvements in the past and must form the basis for any future system. This survey provides a better process for gathering feedback but progress will only be possible if services act on the results.”