Our free-to-access services are delivered across Hartlepool, focusing on Infant Feeding and Perinatal Mental Health (Parents in Mind).

We offer peer support in the Family Hubs, community venues, telephone/text and virtual support, one to one support and within 2 hospitals. Our trained volunteer peer supporters will provide ongoing social, emotional and practical support to pregnant and new parents within the area.

All of our peer supporters are local parents who have a lived experience of the issues faced by mothers, and bring this experience to their accredited training programme enabling them to work with you to provide a listening ear, with no judgement and a safe space.

Our weekly timetable

Monday

Postnatal ward support

10am to midday

North Tees Postnatal Ward

Wiggles and Giggles

1:30pm to 2:45pm

Rossmere Family Hub

Tuesday

Little Acorns baby group

11am to 12:30pm

The Women's Health Club, Hartlepool

Free play session

1pm to 2pm

Middleton Grange Family Hub

Infant feeding drop-in (second Tuesday of the month)

1pm to 2:30pm

Daisy & Beas

Wednesday

Breakfast Club

9:30am to 11am

Online via Zoom

Postnatal ward support

10am to midday

North Tees Postnatal Ward

Health Visitor clinic

1:30pm to 3pm

Middleton Grange

Thursday

Latch On

9:30am to 11am

Rossmere Family Hub

Friday

Postnatal ward support

10am to midday

North Tees Postnatal Ward

Walk and Talk

10:30am to midday

Seaton Beach - meeting under the Clock Tower

Meet the Hartlepool Parent Support Team

We thought we’d take this opportunity to introduce the team behind Hartlepool Parent Support!

All of our team have lived experience of the support they’re offering and so do our amazing volunteer peer supporters!

Helen is our Hartlepool Infant Feeding Lead. She has worked for many years in the charity and community sector and has been with NCT since February 2024 as a peer supporter. 

She is enthusiastic about supporting parents with their feeding journey and the early stages of parenthood. She will look after our infant feeding peer supporters who are available within Hartlepool - both in person groups, 1-2-1 and our hospitals.

Helen the Hartlepool Infant Feeding Lead

Anna is our Programme Manager in Hartlepool. She has over a decade of experience working with new parents in the perinatal period, first as a peer supporter, then in maternity services before training as a Full Spectrum Doula. 

She has a strong passion and energy for the world of birth and improving experiences for parents and their babies.

Anna the Hartlepool Programme Manager

How can I access this support service?

Whilst parents can self-refer into both of our support services, it can be difficult accessing services when we need it. Out team works closely with health professional across the area to encourage them to refer women who may be at risk of social isolation.

How can I become a volunteer with NCT Hartlepool?

Key to the success of our service is the local parents who have the passion, skill, and commitment to train as a peer supporter and volunteer in their local community supporting other parents.

Our commissioners

Hartlepool Borough Council logo

Hartlepool Family Hubs logo​​​​​​

North Tees and Hartlepool NHS Trust logo​​​​​​