Read time 6 minutes

two mums breastfeeding

Breastfeeding isn’t always straightforward, but there is lots of information and help to support you - wherever you are in your feeding journey.

Many mums struggle with breastfeeding in the early weeks, but support can make all the difference. Watch this video as two mums share their experiences.

Feeding support from NCT

Our breastfeeding counsellors are here to help you on your feeding journey. They'll offer relevant information and suggestions - whether you're breastfeeding, formula feeding or mixed feeding. You can access their support in the following ways:

Call the NCT Infant Feeding Line

If you have any questions, concerns or need support - however you're feeding your baby - you can speak to our friendly breastfeeding counsellors free of charge by calling our support line on 0300 330 0700. The line is open every day from 8am to midnight, including bank holidays.

Online breastfeeding support – chat/social media

It’s always helpful to talk to other women who are breastfeeding for support, tips and company. Peer support can be found on most social media platforms online, like this one.

As well as support from our breastfeeding counsellors and your health care providers, our breastfeeding commissioned services are offering virtual breastfeeding support via zoom groups, text messaging and one- to-one calls.

If you live in any of these areas and would like some support from a breastfeeding peer supporter, please get in touch:

Many of our local NCT branches are also providing online breastfeeding peer support via closed Facebook groups. Get in touch to find out more - search on your postcode and message your closest branch to see if they have any online peer support.

Visit a local NCT Baby Cafe - supporting you to feed your baby

Put your postcode in our local activity finder to see if there's an NCT Baby Cafe near you. You can expect support, encouragement and reliable information - whether getting ready to breastfeed, establishing breastfeeding, continuing breastfeeding, expressing, mixed feeding, formula feeding, introducing solids or stopping breastfeeding.

These groups are run by qualified NCT Breastfeeding Counsellors but you may also receive support from a trained peer supporter or volunteer. They are free of charge and you are welcome to drop-in - there's no need to be an NCT member or have done an NCT antenatal course in order to attend.  

Free one-to-one support from a volunteer

Some NCT Breastfeeding Counsellors are able to provide one-to-one support on a voluntary basis. This could be over the phone, online or in-person. Call the Infant Feeding Line on 0300 330 0700 to find out if this support is available in your area. We can put you in touch with your friendly local breastfeeding counsellor if there is one offering voluntary support near you.

We would be interested to hear any feedback that you have following support from one of our breastfeeding counsellors. Please fill in our survey.

Our courses

All of our courses are led by specially trained and experienced practitioners who understand what matters to you. Choose from our range of classes whether you're preparing for birth or need support postnatally.

What can you expect from NCT support?

Breastfeeding Counsellor 

Our Breastfeeding Counsellors are here to support you on your feeding journey. They have undertaken an extensive two-year university accredited training course in counselling, listening skills and research-based breastfeeding knowledge.

You will be offered the opportunity to be listened to without judgement and without being pushed in any one direction. Our Breastfeeding Counsellors will discuss your options and explore what would work for you, alongside offering relevant information for you to achieve your feeding goals.

They will continue to support you however you feed your baby. Breastfeeding Counsellors attend regular continuous professional development days to update knowledge and skills. They are also supported by receiving supervision to explore and reflect upon their counselling practice. 

Breastfeeding Peer Supporter 

Our Breastfeeding Peer Supporters are mothers who are trained to support other mothers in their feeding journeys. Their six-week training course includes listening skills and straightforward breastfeeding knowledge.

They support mothers in the community both in breastfeeding support groups and by phone or social media contact. They will also signpost mothers to information and specialist support if this exceeds the limit of their knowledge or skills.

All NCT Breastfeeding Peer Supporters receive ongoing training and support from specialist breastfeeding counsellors, helping them to reflect and learn from their experiences and maintain the boundaries of their role. 

All of our Breastfeeding Counsellors and Breastfeeding Peer Supporters are mothers who have the lived experience of breastfeeding their own babies.

Practical and emotional support

Your breastfeeding counsellor will make use of person-centred counselling skills, bringing thoughtful and empathetic support to you and your family. This includes listening to you without judging or criticising and offering information and suggestions. She will provide relevant information to help you make informed decisions about feeding your baby.

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