Volunteer Role Openings

Walk and Talk Group Leader

Our two current Walk and Talk group leaders are looking to move onto new things, so we are looking to recruit a group leader(s).

The role would suit someone with a young (non-walking) child or someone who can attend without their little one. As group leader each week you would set up the walk on our ticketing systems, welcome parents to the session and lead the walk. Walks take place every Thursday morning at various venues around the County Durham area, which can be adapted to suit the new leader's circumstances. Volunteering as a group leader is a great way to meet other parents and develop your leadership skills, full training will be given. This role is particularly suited to be shared by two or three volunteers if you're unable to offer a weekly commitment.

If you would like any further information on this role or any other roles please contact the branch.

Parent Support Coordinator / Groups Team Leader

The Parent Support Coordinator oversees the branch parent groups, you will ensure that there are meet-ups in place which meet the needs of local parents and parents to be. Working closely with the Branch Coordinator you will assist in the recruitment and training of volunteers for new groups.

This is a senior role, ideal for someone that would like to develop their people management skills, perfect for developing your CV. Good organisation and communication skills are essential, full training and support will be given.

Social Media Volunteer

The Durham NCT branch social media team look after the branch social media channels including Facebook and Twitter, this includes planning and implementing campaigns, scheduling content issued by head office, sharing relevant content, responding to comments and messages, scheduling and sharing events on behalf of branch group leaders and moderating popular posts.

Reopening the branch post COVID-19 has significantly increased our social media workload so we are looking for an additional volunteer to join the team with a particular focus on advertising our weekly parent support groups. Ideally you will be able to spare half an hour a week to schedule upcoming posts. Workload will be shared amongst the team according to experience, skills and availability so if you are interested but are worried about the time commitment please get in touch and we can discuss this further with you. This role is entirely home based and can be done at a time to suit you, experience with managing a Facebook page is preferred but training will be given.

Branch Membership Coordinator

The Membership Coordinator is the main point of contact for new and renewing members. It is a role that can be entirely homebased. In this role you will welcome new members and individuals who have booked onto NCT classes and follow up enquiries about membership. Full training and support will be given.

This role would suit someone who is a good listener, confident and has good organisation skills. 

Branch PSA Link

The PSA Link helps to welcome and connect parents attending NCT courses to the branch, by letting them know how they can get involved with branch activities and events, this can be done by visiting each class to meet the parents or via email. They also help the branch connect to the member of the staff, known as the Parent Services Administrator (PSA) who organises NCT courses.

This role would suit someone who is a good listener, confident and has good organisation skills. Full training will be given.

Nearly New Sale Team

Our Nearly New Sales are ran by a team of volunteers who have a particular interest in supporting the sales which help hundreds of local parents buy and sell good quality used baby and children's items a year. Sales have been on hold for the past year due to COVID-19 but we are now starting to rebuild the Nearly New Sale Team ready for restarting sales later in 2021. We currently have the following roles available:

NNS Seller Volunteer - Working with the Nearly New Sale Coordinator the NNS Seller Volunteer will manage the registration of sellers for each Nearly New Sale, this involves answering seller queries, emailing out seller packs and looking after sellers on sale day. This role is seasonal as sales are held three times a year in March, September and November, whilst mostly conducted from home you will be required to attend each Nearly New Sale. Full training will be given.

NNS Helper Volunteer - Working with the Nearly New Sale Coordinator the NNS Helper Volunteer will manage the registration of helpers for each Nearly New Sale, this involves answering helper queries, emailing out helper information packs and looking after helpers on sale day. This role is seasonal as sales are held three times a year in March, September and November, whilst mostly conducted from home you will be required to attend each Nearly New Sale. Full training will be given.

NNS Venue and Equipment Volunteer - Working with the Nearly New Sale Coordinator, the NNS Venue and Equipment Volunteer will manage the booking of the Nearly New Sale venue, arrange van hire for the transportation of equipment and ensure all equipment is safely packed away after each sale. This role is seasonal as sales are held three times a year in March, September and November, whilst planning will be conducted from home this role does require some manual handling and assembly of equipment and you will be required to attend each Nearly New Sale. Full training will be given.

Nearly New Sale Co-Coordinator - The Nearly New Sale Coordinator is the project lead for the planning the nearly new sales, overseeing the NNS team, ensuring that all arrangements relating to Nearly New Sales are completed and leading regular team meetings and event debriefings. This is joint role alongside the existing Co-coordinator, full training will be given.