NCT Infant Feeding Line

When it comes to feeding your baby, we know how physically and emotionally challenging it can be, and it can take time to feel confident. 

If you need information, support or just someone to talk to, give one of our trained breastfeeding counsellors a call.

  0300 330 0700

The line is open every day from 8am to midnight, including bank holidays.

NCT Baby Café

Find a Baby Café near you

NCT Baby Café is a free drop-in led by an NCT Breastfeeding Counsellor, but you may also receive support from a trained peer supporter or volunteer. They are free of charge and any parent or expectant parent can come along for support with feeding their baby.

Enter your postcode and use our search filter to choose an in-person or online Baby Café. 

What to expect from NCT Baby Café

We offer evidence-based, parent-centred and non-judgemental support with: 

  • preparing to feed your baby
  • breastfeeding
  • expressing breastmilk
  • mixed feeding
  • formula feeding
  • introducing solid foods
  • stopping breastfeeding

When visiting a NCT Baby Café you can expect:

  • to be made welcome in a relaxed, safe, child-friendly environment
  • for the service to be free, inclusive and accessible
  • to be supported by a qualified NCT Breastfeeding Counsellor to make decisions that are right for you
  • to receive support, encouragement and reliable information
  • to meet other parents
  • to be signposted to other services including health professionals, local community support and other NCT services and groups

Who can support you at NCT

Our breastfeeding counsellors and breastfeeding peer supporters are here to support you on your feeding journey. They are all mothers or breastfeeding parents who have experience of breastfeeding their own babies. 

NCT Breastfeeding Counsellors

Our breastfeeding counsellors will discuss your options and explore what would work for you, alongside offering relevant information for you to achieve your feeding goals. You will be offered the opportunity to be listened to without judgement and without being pushed in any one direction. 

Your breastfeeding counsellor will make use of person-centred counselling skills, bringing thoughtful and empathetic support to you and your family. This includes listening to you without judging or criticising and offering information and suggestions. They will provide relevant information to help you make informed decisions about feeding your baby, and will continue to support you however you feed your baby.

NCT Breastfeeding Peer Supporters

Our breastfeeding peer supporters are mothers with personal experience of breastfeeding who have completed accredited specialist training.

They offer friendly, non-judgemental support to new and expectant parents in local communities, hospitals and over the phone. They are trained to help with common infant feeding challenges, including positioning and attachment and concerns about milk supply, and can signpost families to trusted, evidence-based information and additional support when needed.

Our peer supporters provide a welcoming, understanding presence and valuable local knowledge, helping parents feel informed, supported and confident throughout their feeding journey.

NCT peer support groups

We offer infant feeding peer support in the following areas:

Ayrshire and Arran

Hackney

Hartlepool

Hounslow

Kent

Lancashire

Newham

Peterborough and Cambridgeshire

If there isn’t a group in your community area, call the NCT Infant Feeding line on 0300 330 0700 for free telephone support of all feeding types - the line is open 8am to midnight, 7 days a week, including bank holidays.

Feeding resources for parents

NCT articles and videos

We have articles on feeding your baby or toddler, including:

We also have infant feeding support videos:

Further resources